It’s easy. Give us a call or send us an email. We don’t charge a commission until your property is leased. We offer industry-leading marketing in all price points, targeting the optimal tenant for your property. And our staff is friendly, professional, and responsive. We can talk you through what we require in terms of initial property inspections and materials needed in about ten minutes of your time.
Our fees are very competitive. Even though we have been Charlotte’s leading property manager for nearly 100 years, we remain a great value. We typically charge 8-10% of gross rents collected each month, depending on property type. Please contact us for more detail.
Our primary area of concentration is what we call the Greater Charlotte Area, which includes Mecklenburg County, as well as surrounding counties including Cabarrus and Union. We also feature a downtown Gastonia office which services Gaston county. We are licensed to service both North and South Carolina.
We cater to both the professional and accidental investor. Brown and Glenn has made its reputation over decades by servicing professional and institutional clients. Oftentimes, however, we help begin an investor’s career by renting his or her home.
Yes. We would argue times have never been better to rent your home. Now that the housing bubble has burst, we see an unprecedented number of highly-qualified prospective tenants seeking quality housing. We can help you connect to these individuals and maximize your investment’s potential.
Brown and Glenn will market your home in a manner that is most effective and targets the tenant looking for your property type. Some of the marketing media we use includes our website, Craigslist, Rentbits.com, the Charlotte Observer and the Charlotte Multiple Listing Service. Also, we will place a Brown and Glenn “For Rent” sign at your property to generate local traffic leads. And probably one of the most effective sources for finding a renter for your home is that we receive up to 200 phone calls per day by folks looking for a place to rent.
Yes. We offer flexible maintenance options for our clients. If you are a “do it yourself” landlord, you may perform the maintenance needs on your property. We will communicate and coordinate the tenant’s maintenance requests with you. If you are not a “do it yourself” landlord, we have highly qualified subcontractors that can make any maintenance repairs at very competitive rates. Also, we offer 24 hour emergency maintenance service. Our tenants have access to a 24 hour on-call center that relays emergency maintenance issues to one of our on-call property managers. This service allows Brown and Glenn to provide prompt attention to the safety of your property and your tenant.
Our maintenance managers keep all maintenance requests and costs on file. So, we always know what work has been performed. For any maintenance requests that exceed an estimated amount of $300, we will notify you and we will provide competitive pricing and quotes so you can make an informed decision on non-emergency maintenance issues.
Yes. You will receive a monthly income statement for your property that details rents received, any maintenance expenses incurred, and the monthly management fee. At the end of the year you will receive a Form 1099 that you will need to file with your income taxes. We do not provide income tax services.
Yes. Our leasing manager will inspect your property prior to advertising it to take pictures and provide you with any needed advice on making your property “market ready”. Once your property has been leased and eventually vacated, our property inspector will visit your property to determine the condition in which your tenant left the property.
Yes. Unless, you wish otherwise, we require a one month security deposit from our tenants. We place the security deposit into an escrow account as required by the N.C. Real Estate Commission. The security deposit remains in the escrow account until your tenant vacates the property. The tenant is entitled to the security deposit less any unpaid rent or any damages in excess of normal wear and tear. As required by the N.C. Real Estate Commission, all security deposits must be accounted for within 30 days of vacating the property.
Yes. We require each adult applicant to complete an application. The prospective tenant pays for the application fee, not the owner. We require valid picture identification and a valid social security number or tax identification number. We verify rental history, employment and income information as provided by the applicant. Also, we utilize a national database service that provides us with valuable credit and criminal background information. All of our prospects are treated and screened in compliance with the Federal Fair Housing Act. We do not and will not discriminate against applicants based on race, color, religion, sex, handicap, familial status, or national origin.
Our owners decide whether to allow pets or not. If pets are allowed by the property owner, we generally require a $200 non-refundable pet fee per pet. This pet fee goes to the owner upon the tenant’s move out. The $200 pet fee does not limit the amount of damage the tenant may be held responsible for due to the pet.
Generally, we recommend a 12 month lease. Shorter lease terms can be expensive to the owner due to turnover and make ready costs. Longer term leases can prevent the owner from capitalizing on improving market rental rates.