Duke Power Company
526 South Church Street
Charlotte, N.C. 28202

  • 24-hour Customer Service Line: 1-800-777-9898
  • Deposit required for connection. Deposits vary depending on credit history and type of service. Deposit may be waived with good credit and/or a letter from a previous power company.
  • To turn on new service (Open An Account): Click here
  • To transfer service: Click here
  • To close an account: Click here
  • Automated Payment Plan (APP): Click here or call 704-594-9400
  • Equal Payment Plan (EPP): Click here or call 704-594-9400
  • Payment Locations (for payments only): Click here

Energy United
P.O. Box 1831
Statesville, NC 28687

Natural Gas

PSNC Energy
1096 Concord Pkwy
N # 17, Concord, NC

  • 24-hour Customer Information Center: 877-776-2427
  • Set up Natural Gas Service: Click here
  • Payment Options and Billing Questions: Click here
  • Expert Appliance Installation and other Services: Click here
  • Natural Gas FAQ: Click here

Water & Sewer
Mooresville Utilities Department
131 N Sherrill Street
Mooresville, NC 28115

  • To initiate water service, you need to fill out an application for and return it to Water Office at Town Hall, 413 North Main Street
  • Customer Service: 704-663-7362
  • Billing Rates: 704-663-3800
  • Frequently asked questions: Click here
  • Water emergency: During office hours (8:00am to 5:00pm, Monday - Friday) you can contact the Water/Sewer Maintenance Shop at 704-664-3705 or 704-663-7282. After hours you can contact the police department at 704-664-3311


Telephone & DSL Internet Services
The telephone companies that can provide service for your specific address will vary rather widely. Click here for a website that searches for the phone service providers for your address and provides price quotes for those services. You may also look in the Customer Guide section of any local phone book for a complete list of Local Service Providers.
800 Griffith Rd
Charlotte, NC 28217

  • Sales, billing & service: 704-780-2355 or 1-800-767-2355
  • 24-hour Automated Customer Service: 704-780-2500

    There is no deposit. However, there will be a connection fee based on the type of service and it will appear on your first month's bill. You will need to select a long distance carrier separately.
  • Ordering Options Online: Click here
  • DSL and Dial-Up Internet Access: Click here
  • Bell South also provides an Automated Payments service, you will be required to register to use this option: Click here

DPI Connect
2997 Lbj Fwy # 225
Dallas, TX 75234

  • Customer service: 1-877-564-6374
  • Home phone service options and information: Click here
  • Internet service information: Click here
  • Account login page: Click here

Time Warner Cable
316 East Morehead St.
Charlotte, N.C. 28202

550 Griffith Rd
Charlotte, NC 28217

  • Customer service: 1-877-807-9463
  • Local and long distance phone plans: Click here
  • Product bundle (internet, phone, and tv) information: Click here
  • Phones and Phone Equipment: Click here

1072 Madison Avenue
Lakewood, NJ 08701

  • Customer service: 1-800-672-6922

Cable TV & Internet Services
Time Warner Cable
316 East Morehead St.
Charlotte, N.C. 28202

  • Customer Service: 1-800-892-2253

    There will be an installation fee and first month's charge to be paid at the time of hookup. Installation is By Appointment Only. Charges vary depending on the type of service.
  • Digital Cable Television Services: Click here
  • Cable Internet Services: Click here
  • Customer Service, Payment Locations and FAQs: Click here

Charter Communications
2414 E Main St
Lincolnton, NC 28092

  • Customer service: 1-888-438-2427
  • Charter Communications homepage: Click here
  • Cable television prices, availability, and FAQ: Click here
  • High speed internet prices, availability, and FAQ: Click here


MI Connection
420 S Academy St
Mooresville, NC 28115

  • Customer service: 704-660-3840
  • Payment options and online billing: Click here
  • Cable television service rates: Click here
  • High speed internet service rates: Click here

Garbage Collection

Mooresville Sanitation Department
422 West Moore Avenue
Mooresville, NC 28115

Driver License & Vehicle Registration
N. C. Dept. of Motor Vehicles
1100 New Bern Ave.
Raleigh, N.C. 27699

  • 24-hour Customer Service Line: 919-715-7000
  • NC Dept of Motor Vehicles Newcomers Guide: Click here
  • NC Dept of Motor Vehicles Office Locations: Click here

  • New to North Carolina: Click here
  • Moving Within North Carolina: Drivers must notify the DMV of all address changes within 60 days after the change occurs. You must visit a driver license office within the time period to obtain a duplicate license reflecting your new address. Click here for a list of the DMV offices.

  • New to North Carolina: Click here
  • Moving Within North Carolina: You must inform the NC DMV of a change of address within 60 days. The Change of Address Form (MVR-24A) is available online. Just click here for a copy.

U.S. Postal Service