We want to address your maintenance requests as soon as possible.

Click the Rental Portal Button to make a request.

Renters Portal


Homes for Investment in Charlotte NC
Renters Portal

For Emergencies

Houses for Investment in NC

Emergencies After Hours

Houses for Investment in Charlotte NC

For emergency and non-emergency maintenance requests during normal business hours, please contact our maintenance team by telephone at


All calls will be returned within 24 hours. For after hours and holiday emergency calls only, please call 877-683-1468. After hours and holiday non-emergency calls will be handled the following business day.

Please refer to the following list in determining what constitutes a maintenance emergency:

  • No heat when temperature is below 50 degrees
  • No air conditioning when temperature is above 90 degrees
  • No water (please be sure the City did not turn the water off)
  • No electricity at all (please be sure breakers have not tripped)
  • Toilet not working in unit that only has one toilet
  • Sewage backup (call immediately)
  • Broken water line (shut off water at cutoff if possible, then call)
  • Anything that will cause damage if left unattended until the next business day